Terms and Conditions

Cashee Website & Mobile app Terms and Conditions v. 1.x

Updated: 24th November 2023

Effective: 24th November 2023

These Terms and Conditions (‘Terms’) between Cashee Tech - FZE, its subsidiaries, affiliates, agents, service providers, and assigns Cashee (‘Cashee’, ‘us,’ ‘we,’ ‘our’) and you (“you,” “your”), the end user of our website (www.Cashee.com) (the “Site”) and the Cashee mobile app (the “App”), govern your use of our products and services we may offer through this Site and the App from time to time, which we refer to collectively as our “Services”.

Minors, as defined under applicable law, can only use the App, Cashee Account and access features of the Services with a parent’s authorization and consent. A parent of the minor must have reached the age of legal majority under the applicable law.

No one under the age of 6 can use the Services.

If you are a parent of a user who is a minor, you agree that by allowing the minor to use the Services you are designating that minor as an authorized user (“Authorized User”) and that you are responsible for you and the minor’s compliance with these Terms. You are responsible for all Authorized Users’ use of the Services and compliance with these Terms. 

The Cashee Account and Cashee Card is issued by Arab National Bank, a Saudi joint stock company, with a paid-up capital of 15,000 million Saudi riyals, has the unified number 7000018007, the commercial registration number: 1010027912, and the license number: (4017/M/A/254), and its national address is located at: 7317 King Road Faisal, Al Murabba, Unit 1, Riyadh 3536-12613, P.O. Box 56921, Riyadh 11564, Kingdom of Saudi Arabia, Website: anb.com.sa, Tel: +966114029000 , Fax: +966114027747

Arab National Bank is regulated and supervised by the Saudi Central Bank.

ANB’s card terms and conditions can be found here.

As a parent, it is fundamentally important that you read these Terms and Conditions, because this is where we outline our responsibilities as website and mobile app owners, and yours as a website and mobile app user. By successfully registering with Cashee and using the website or through the mobile app, you are accepting these terms and conditions and are legally bound by them.

1. Changes to These Terms

Cashee may change provisions of these Terms at any time, including when there are changes in our Services, technology, or laws, or for other reasons. If we do, we will provide notice by posting the updated Terms on the Site.

Any changed Terms will become effective immediately after they are posted and will apply prospectively to your use of our Services after the changes become effective, except that changes addressing modifications to our Services or new functions or changes made for legal reasons may be effective immediately, with or without notice to you.

Your continued use following the effective date of any changes will constitute your acceptance of those changes. If you do not agree to any changed Terms and Conditions, you must discontinue using our Services.

We may discontinue, temporarily or permanently, our Services, or any part of our Services, or otherwise change the Services we offer with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuance of our Services.

2. Your Responsibilities

Please note that if you are under eighteen years old you may only use our website or app to register with us with the prior authorisation of your parent.

You agree that the details you provide us with while using the Site or registering with us through the App (such as your name, email address, your home address and your phone number) will be processed and used in accordance with our privacy policy which can be found at https://www.cashee.com/legal/privacy-policy.

We may, for example, use the details you provide us with to communicate with you.

You warrant that all the information provided to us for the purpose of registering with us, obtaining a Cashee Card and opening a Cashee Account for your child is true, complete and current.

When you register with us you must choose a password. You are responsible for all actions taken under your password and you must only use the Cashee website or app under your own password. It is your responsibility to keep your password safe and to ensure that it is not disclosed to anyone. If you think someone else might know it, you must change it. You must not permit anyone else to use your password.

Your child will be able to choose their own password. This must also be kept safe and not disclosed to anyone other than you as thier parent.

3. Privacy Policy

We take yours and your child’s privacy very seriously.

We will not pass on your personal, debit card or bank account details to anyone other than our banking partner.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

As stated above, the Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore you are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

For full details of who they are, please see the section on our partners. And for more details of how we protect your privacy please read our privacy policy.

4. Replacement Cashee Card

The Cashee Account and Cashee Card is issued by Arab National Bank.

The first Cashee Card issued to your child is free of charge.

Should you or your child require a replacement card for any reason, you will be charged 80 SAR to cover the production and delivery costs of the Replacement Cashee Card.

7. Cancelation

If you register with us to open an account for your child and then change your mind, please let us know by emailing on [email protected] and we will cancel your application.

If your child’s Cashee Card has already been sent out, we’ll arrange to cancel the card and refund the balance of your account.

Refunds will be done only through the Original Mode of Payment.

8. Cashee Referral Program

We run a Cashee Referral Program. The Referral Program is governed by separate Terms and Conditions. For more details please refer to the Terms and Conditions of the Cashee Referral Program.

9. Copyright

All of the content of our website, including the Cashee logo, is owned by us and is protected by UAE and international copyright laws. Please don’t copy, download or use any of our material for either private or commercial use.

10. Uploading images and other material

You must not upload, message, transmit or otherwise make available or initiate any content that:

11. Questions to our customer service and messages on our site

If you post questions for our customer service or messages on our blogs or forums you own the copyright to this text. However, by posting text, you grant us unlimited free license to republish that text on our site and to redistribute, make available or sell that text in print or electronic form anywhere in the world as part of an edited compilation or otherwise.

12. Liability

We can't promise that your access to our site, or its content, will be delivered uninterrupted or error- free, or that the site will be free from viruses or other harmful properties. It is your responsibility to put in place satisfactory safeguards and procedures to make sure that any material you obtain through our site is free from contaminations or other harmful properties.

We have taken every measure we can to prevent internet fraud and to ensure that any data collected from you is kept safe and secure. However, in the extremely unlikely event of a breach in our secure computer servers, we cannot be held liable.

Under no circumstances will we be held liable for any direct, indirect, incidental or other kind of loss or injury resulting from your use or downloading of any content on our site.

13. Additional legal information

It is a crime to use a false name or a debit card or bank account that is known to be invalid. If you are caught entering false or fictitious information you will be prosecuted.

Cashee has the right to end our agreement with you and to suspend or terminate your access to the website if any of the following occurs:

If you break any of these terms and conditions, or if liabilities are incurred as a result of your use of the website, you will be responsible for the costs and expenses, including legal fees, that we, or our employees, officers, directors or agents incur as a result. This will include any costs that result if someone else uses your personal information, or your Cashee account, unless you can prove that it has been used fraudulently.

14. Office of Foreign Assets Control

The Site or App will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the laws of the UAE.

15. Governing law

Any dispute or claim arising out of or in connection with the Site or App shall be governed and construed in accordance with the laws of KSA.

16. Contact Us

You may contact us by email at [email protected] or by mail to Cashee Tech FZE at: [email protected]