Getting Started
- How does a teen or parent sign up for Cashee?
- What are the 3 identity verification steps in the app?
- How long does it take for my Cashee card to arrive?
- What devices can I use Cashee on?
- What can I do before my Cashee card arrives in the mail?
- Can I use a touch or face ID to log into my app?
- How can I activate the Cashee card?
- Why am I being asked to verify my identity?
- Do I need a mobile number as a teen?
- Do I need a valid UAE mobile number?
- What do I need to keep ready when my card arrives?
- How can I find out the status of my card after completing registration?
- Can I use my Cashee Card on Apple Pay, Samsung Pay, and Google Pay?
- My KYC got rejected, what do I do?
Why am I being asked to verify my identity?
All Cashee users (teens and parents alike) are required by our banking partner, First Abu Dhabi Bank, to verify their identity. This is to ensure the safety and security of the account and services and to prevent fraud.
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Getting Started
- How does a teen or parent sign up for Cashee?
- What are the 3 identity verification steps in the app?
- How long does it take for my Cashee card to arrive?
- What devices can I use Cashee on?
- What can I do before my Cashee card arrives in the mail?
- Can I use a touch or face ID to log into my app?
- How can I activate the Cashee card?
- Why am I being asked to verify my identity?
- Do I need a mobile number as a teen?
- Do I need a valid UAE mobile number?
- What do I need to keep ready when my card arrives?
- How can I find out the status of my card after completing registration?
- Can I use my Cashee Card on Apple Pay, Samsung Pay, and Google Pay?
- My KYC got rejected, what do I do?
