Card & Pin
- Can I change my card design even if my card has not expired yet?
- Will my card PIN and number change if I get a new card?
- Is my Cashee card enabled on Apple Pay, Google Pay, and Samsung Pay?
- Will I be able to change my personal details once already registered in the app?
- Can I block the card immediately through the app in the event of loss or theft of card?
- Can a teen block the card or is it parental control?
- What do I do if my child has lost their Apple Pay or Samsung Pay device?
- My child’s Cashee card is damaged/lost/stolen. How do I replace it?
- What do I do if my child’s Cashee card has been blocked through incorrect PIN tries at a store?
- Do I need a PIN number for my Cashee Card?
- How can I set a PIN number for my Cashee card?
- Does the Cashee card have any limits?
- How can I dispute a charge on my Cashee card?
How can I dispute a charge on my Cashee card?
You can send us an email at [email protected] and we will send you a dispute form to fill out.
Any dispute proven invalid will be charged AED 50 debited from the parent’s account and the valid ones will be free of charge.
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Card & Pin
- Can I change my card design even if my card has not expired yet?
- Will my card PIN and number change if I get a new card?
- Is my Cashee card enabled on Apple Pay, Google Pay, and Samsung Pay?
- Will I be able to change my personal details once already registered in the app?
- Can I block the card immediately through the app in the event of loss or theft of card?
- Can a teen block the card or is it parental control?
- What do I do if my child has lost their Apple Pay or Samsung Pay device?
- My child’s Cashee card is damaged/lost/stolen. How do I replace it?
- What do I do if my child’s Cashee card has been blocked through incorrect PIN tries at a store?
- Do I need a PIN number for my Cashee Card?
- How can I set a PIN number for my Cashee card?
- Does the Cashee card have any limits?
- How can I dispute a charge on my Cashee card?
